Introduction
Welcome to MeraCatalog ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our catalog creation platform. By using MeraCatalog, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us and information we collect automatically when you use our platform.
1.1 Information You Provide
When you create an account, we collect:
- Email Address: Used for account creation, login, and communication
- Password: Stored securely for account authentication
- Company Information: Name, logo, address, and contact details for catalog generation
- Product Data: Product names, descriptions, prices, SKUs, and images you upload
- Payment Information: Processed securely through Razorpay (we do not store payment details)
1.2 Information Collected Automatically
We automatically collect:
- Usage Data: How you use our platform, features accessed, and catalog generation activity
- Device Information: Browser type, operating system, and IP address
- Technical Data: Error logs and performance data to improve our service
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and improve our catalog creation services
- Account Management: To create and manage your account
- Catalog Generation: To create, edit, and generate your PDF catalogs
- Communication: To send you important updates, security alerts, and support messages
- Analytics: To understand usage patterns and improve our platform
- Security: To detect and prevent fraud, abuse, and unauthorized access
3. Data Security
We take data security seriously and implement appropriate measures to protect your information:
- Encryption: All passwords are encrypted using industry-standard encryption
- Secure Connections: All data is transmitted over HTTPS (SSL/TLS)
- Multi-Tenant Architecture: Each business has complete data isolation with row-level security
- Access Controls: Only you can access your account with your credentials
- Regular Audits: We regularly review our security practices
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help us operate our platform (e.g., Razorpay for payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, acquisition, or sale of our business
- With Your Consent: When you explicitly authorize us to share your information
5. Data Retention
We retain your information for different periods depending on your plan:
- Express Plans: Product and catalog data is stored for 7 days after plan purchase
- Pro Plans: Product and catalog data is stored for 1 year (coming soon)
- Account Data: Your account information is retained until you delete your account
- PDF Downloads: PDFs you download remain on your device indefinitely
After the retention period, your product and catalog data is permanently deleted. However, any PDFs you've downloaded remain on your device.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to your personal information we hold about you
- Correction: You can request correction of inaccurate or incomplete information
- Deletion: You can request deletion of your account and associated data
- Opt-Out: You can opt out of marketing communications while keeping your account
- Data Portability: You can export your product data before deleting your account
7. Cookies & Tracking
We use cookies and similar technologies to improve your experience:
- Essential Cookies: Required for basic functionality (login, session management)
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features.
8. Children's Privacy
MeraCatalog is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Changes & Updates to This Policy
We may change & update this Privacy Policy from time to time and the updated content will be published on this page. Your continued use of MeraCatalog after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: