Frequently Asked Questions

MeraCatalog is a SaaS platform that helps small businesses create professional PDF product catalogs without any design skills. Simply add your products, choose a theme, and generate a beautiful catalog in minutes.

MeraCatalog is perfect for:

• Small business owners and retailers
• Wholesale traders and distributors
• Manufacturers and suppliers
• Individual entrepreneurs and resellers
• Exporters needing quick product catalogs

No design skills required! Our platform is designed for anyone to use. Choose from professionally designed themes, add your products, and we'll handle the rest.

Getting started is easy:

1. Register for a free account
2. Set up your company profile (logo, address, contact details)
3. Add your products (one by one or bulk upload)
4. Create your first catalog and generate your PDF

We offer a free registration so you can explore the platform. To generate catalogs, you'll need to purchase a plan starting at just ₹199.

MeraCatalog works on any device with a web browser—desktop, laptop, tablet, or mobile phone. We recommend using a desktop or laptop for the best experience when creating catalogs.

We offer flexible plans to suit different needs:

• Express 50: ₹199 for 1 catalog with up to 50 products
• Express 100: ₹299 for 1 catalog with up to 100 products
• Pro 50 (Coming Soon): ₹999/year for 5 catalogs with up to 50 products
• Pro 100 (Coming Soon): ₹1,499/year for 10 catalogs with up to 100 products

Express plans include:

• Up to 50 or 100 products
• 1 catalog creation
• Up to 50 or 100 PDF exports
• All catalog themes
• Data storage for 7 days
• Bulk CSV upload

Express plans are one-time payments perfect for creating a single catalog. Your data is stored for 7 days, and you get a limited number of PDF exports.

Pro plans (coming soon) are annual subscriptions that give you multiple catalogs, unlimited PDF exports, 1-year data storage, and online catalog links.

No credit card is required to register. You only need to provide payment details when purchasing a plan.

Yes! You can upgrade to a higher plan at any time. Contact our support team for assistance with plan changes.

Refunds are handled on a case-by-case basis. If you encounter any issues with your catalog, please contact our support team and we'll work to resolve it.

Yes! If you need more products, catalogs, or longer storage, contact us at support@meracatalog.com for a custom plan tailored to your business needs.

Creating a catalog is simple:

1. Go to Catalogs page
2. Click "Create New Catalog"
3. Enter a catalog name (required)
4. Add optional description
5. Choose a theme (Classic Blue, Classic Red, or Classic Green)
6. Select the products you want to include
7. Click "Create Catalog"
8. Preview and generate your PDF

The number of catalogs depends on your plan:

• Express plans: 1 catalog
• Pro plans (coming soon): 5 or 10 catalogs

Yes! You can edit your catalog anytime to add or remove products, change the theme, or update the description.

Currently, we offer three professionally designed themes:

• Classic Blue: Professional navy blue with elegant typography
• Classic Red: Bold and eye-catching deep red
• Classic Green: Fresh and nature-inspired rich green

More themes are coming soon!

You can customize:

• Your company logo and details
• Catalog name and description
• Which products to include
• The theme (color scheme and layout)

Advanced customization options are coming in future updates.

Most users create their first catalog in 10-15 minutes. Once your products are added, generating a new catalog takes just a few clicks!

Yes, you can delete any catalog from your Catalogs page. Note that deleting a catalog will also remove all associated data.

You can add products in two ways:

1. One by One: Use the "Add Product" form to enter product details manually
2. Bulk Upload: Download our CSV template, fill in your product data, and upload it

For each product, you can add:

• Product name
• Description
• Price (in INR)
• SKU code
• Product images

Yes! You can upload multiple images for each product. Supported formats include JPG, JPEG, PNG, and WebP.

Bulk upload is easy:

1. Download our CSV template
2. Fill in your product data (name, description, price, SKU)
3. Upload the completed CSV file
4. Optionally, upload product images named to match your CSV rows (product-1.jpg, product-2.jpg, etc.)
5. Review and import

The CSV template includes these columns:

• Product Name (required)
• Description (optional)
• Price (optional)
• SKU (optional)

Yes! You can edit any product's details at any time from the Products page.

Yes, you can delete products you no longer need. Deleted products are removed from all catalogs.

The limit depends on your plan:

• Express 50: Up to 50 products
• Express 100: Up to 100 products
• Pro plans (coming soon): Up to 50 or 100 products

Yes! You can mark products as inactive. Inactive products won't appear in new catalogs but are kept in your database.

Catalogs are exported as high-quality PDF files, perfect for both digital sharing and printing.

Our PDFs are generated at high resolution (300 DPI), making them print-ready for professional printing.

After creating a catalog, click "Generate PDF" to create your PDF file. Once generated, you can download it directly to your device.

Yes! Your PDF catalog is perfect for sharing via:

• WhatsApp
• Email
• Social media
• Cloud storage (Google Drive, Dropbox, etc.)

Absolutely! Our PDFs are print-ready. You can print them at home or take them to any professional print shop.

The number of PDF exports depends on your plan:

• Express 50: Up to 50 exports
• Express 100: Up to 100 exports
• Pro plans (coming soon): Unlimited exports

After your plan's data retention period (7 days for Express plans, 1 year for Pro plans), your product and catalog data is deleted. However, any PDFs you've downloaded remain on your device.

Click "Register" on the homepage, enter your email address and create a password. You'll receive a confirmation email to verify your account.

Yes! We use enterprise-grade security:

• Multi-tenant architecture with complete data isolation
• Row-level security at the database level
• Encrypted password storage
• Secure HTTPS connections

No. Each tenant (business) has completely isolated data. No cross-tenant data access is possible.

If you delete your account, all your data including products, catalogs, and images will be permanently deleted. Please download any important PDFs before deleting your account.

Currently, each account is for a single user. Multi-user support is coming in future updates.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link.

First, try resetting your password using the "Forgot Password" link on the login page. If that doesn't work, contact our support team at support@meracatalog.com.

This could be due to:

• No products selected in your catalog
• Server maintenance (rare)
• Browser issues

Try refreshing the page or using a different browser. If the problem persists, contact support.

Check that:

• Your images are in a supported format (JPG, JPEG, PNG, or WebP)
• Each image is under 10MB
• You have a stable internet connection

If issues persist, try using a different browser or contact support.

MeraCatalog requires an internet connection to access. However, once you download your PDF, you can view and share it offline.

MeraCatalog works on all modern browsers including:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari
• Microsoft Edge